About Me
I am an IT Helpdesk Analyst with hands-on experience in cloud infrastructure, Linux systems, and IT support operations. My core strengths include managing AWS services, troubleshooting technical issues, and ensuring seamless end-user experiences. I’ve worked with ServiceNow, MySQL databases, and security protocols to support organizations efficiently. My ability to simplify complex tech processes makes me a reliable point of contact for IT support.
Over the years, I’ve cultivated a deep understanding of IT infrastructure by working across diverse environments—from property management systems in Canada to DevOps automation in India. This global exposure has sharpened my adaptability, problem-solving mindset, and ability to collaborate across teams. I’m passionate about leveraging technology to improve operational workflows and continuously upskill to stay current with evolving IT trends.
